CheckIn:3.00 pm. Checkout:12.00 pm

Facilities: The hotel has a lift and features 1264 rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service on request, a childcare service, a transfer service, 24-hour room service, a laundry service, a hairdresser and a page service. A bicycle hire service (no extra charge) gives guests the opportunity to explore the surrounding area independently. 5 conference rooms are available for lectures, presentations and meetings.

Facilities: The hotel has a lift and features 1264 rooms. Multilingual staff at the reception desk in the lobby are happy to answer any questions. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service on request, a childcare service, a transfer service, 24-hour room service, a laundry service, a hairdresser and a page service. A bicycle hire service (no extra charge) gives guests the opportunity to explore the surrounding area independently. 5 conference rooms are available for lectures, presentations and meetings.

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. Food and beverages All buffet and à la carte meals, snacks, and beverages included 24-hour room service Meals and beverages at companion properties Activities and facilities/equipment All non-motorized water sports, land activities, and use of recreational facilities and equipment are included. Water activities Kayaking Snorkeling Land activities Climbing wall Fitness facilities Tennis Tennis lessons Volleyball Lessons/classes/games Aerobics Bartending Cooking Dancing Language Pilates Water fitness Yoga Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties Not included Motorized water sports Scuba-diving excursions Scuba-diving lessons Childcare Spa/beauty facilities and services Activities and services offered by independent operators Offsite tours Transportation to offsite activities. Optional fees: Airport shuttle fee: USD 68 per person (roundtrip) Pet fee: USD 150 per pet, per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. On-site PCR COVID-19 testing is available for a USD 150 fee; reservations are required for on-site testing. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global), COVID-19 Guidelines (CDC), and Ecolab (3rd party expert - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property . Special instructions: This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:00 PM. Check in to: 5:30 AM. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: Pets welcome (restrictions apply). House Rule: Smoking permitted.